How do discounts and special offers work?Īnd now for some legal language: Unless otherwise specified, product prices already reflect discounts. The tax is calculated based on applicable sales tax and use tax laws within each state. Sales tax is applied to all domestic orders. If you order a bundle and later decide that you do not want everything included in it, you must cancel the full order for the bundle and purchase the items you do want individually. If I purchased a bundle am I able to remove an item or items from it for a refund? Note that if we don’t get a response from you within 5 business days, we reserve the right to refund your order in full. We make every effort to ensure inventory is accurate to avoid this happening. In rare cases when an item runs out of stock after your order is placed, we’ll contact you ASAP to exchange the affected item for another of equal value. What happens if you run out of stock of an item I’ve already ordered? If a size, color, or other variant doesn’t appear online, it is not currently available. If you’re having trouble accessing the site for any reason, please reach out to us at the email listed above and we’ll do our best to help.Ĭan I get a different size or color than what is offered through the store? We can only accept orders placed through the website. If they do not reverse and you believe there has been a billing error, please reach out to us at the email listed above. If you see any additional pending charges on your account, please allow up to 3 business days for them to reverse. If you place an order on our store, you will be charged for the full cost of your order immediately.

Once I place an order, when will my account be charged? Please note an address change or cancellation request is not guaranteed until one of our team members has confirmed your request has been processed. Please reach out to us at the email listed above, select the appropriate category, and we’ll make every effort to accommodate your request!Īll orders are subject to our return and exchange policies.

If you haven’t yet received shipping confirmation, we may be able to process an address change or cancellation. We also cannot cancel orders after they’ve been processed. Unfortunately, we can’t change any information on an existing order once it has already been processed for shipment, including details like your shipping address, billing information, item, size, or quantity. We’re here to help! If you can’t find the answer you’re looking for in our FAQ, please reach out to us at Someone on our team will reach out to you shortly.

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